So we’ve had the Business Applications summit recently and had a wealth of updates on where the business applications platform is going and its going to be a little bit awesome. We have 238 glorious pages of what’s coming and…
Microsoft Business Applications Summit 2019 – Keynote Wrap up
I’ve had the great privilege to attend the Microsoft Business Applications Summit 2019 in Atlanta, Georgia, this week with 11 members of the QuantiQ team and now, safely back home, I’ve had a chance to reflect on my time there.…
Dynamics 365 Customer Service – Last activity direction
During nearly every implementation of Dynamics 365 Customer Services, someone inevitably asks is there an easy(ish) way of determining if the customer has responded to an email. The answer is yes. On the email message entity, the direction field is…
Dynamics 365 Portals – Reset Cache Tool
Hey all, Quick one that I had posted on crmtipoftheday.com previously but a good kick start to getting my blog running again! Append /_service/about to your portal URL in the latest release of Dynamics 365 Portals to get the handy…